Job Description

Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.

If youve ever thought about a career in healthcare but didnt know where to start this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.

No Healthcare Experience? No Worries!

Were not looking for rsums stacked with medical jargon were looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, youre our kind of person. Well teach you the healthcare side just bring your hustle, heart, and commitment to doing meaningful work.

The Role: Front Desk Receptionist | Fairfax, VA

As the Front Desk Receptionist, youre the first smile patients see when they walk in. Youll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.

What Youll Do:

• Greet patients (and their support crew) with warmth and professionalism
• Update and verify patient info at every visit
• Help with forms and answer patient questions
• Answer phones and emails with clarity, kindness, and efficiency
• Make appointment reminder calls
• Get to know our patients names, stories, and what makes them feel seen
• Keep the front space clean, calm, and inviting
• Use scheduling software and medical office tech like a pro
• Pitch in wherever needed were a team, always

What You Need:

Calm energy, attention to detail, and team spirit

Can juggle multiple tasks without breaking a sweat

Fluent in digital from email to scheduling systems and databases

You get that privacy matters or you're down to learning the rules

1+ year of helping people in fast-paced, service-focused roles

High School Diploma or GED

Why Youll Love It:

A consistent schedule: 3 days/week (13-hour shifts)

Fulfillment make a real difference for others as you help our patients take back their lives

Room to grow real career paths and skill-building support

Time to live your life 10 PTO days (15 after first year) + 10 paid holidays

Excellent health, dental, & vision we cover 90%

We help you stack for the future 401k included

Earn rewards for referring great people to our team

Who We Are:

Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer if youre qualified, youre welcome here.This position is contingent on successfully completing a criminal background check and drug screen upon hire.

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